25. August 2015
Companies across all sectors – including the energy sector – face transformation processes to adapt to the increasing role of digitalisation.
Companies across all sectors – including the energy sector – face transformation processes to adapt to the increasing role of digitalisation. Many companies are unsure about what the goal of these transformation processes should be. We describe these transformation goals as DIGITAL EXCELLENCE.
A study (linked to the german page) carried out by Hamburg University, HITeC e. V. and Sopra Steria Consulting provides a comprehensive analysis of the topic DIGITAL EXCELLENCE. The result: Energy companies are under a lot of pressure, e.g. to create and integrate digital communication channels to their customers and partners or to establish agile and data-driven development processes for digital products. The findings are based on workshops and interviews with economics and administration experts on digitalisation as well as a quantitative assessment survey.
We support our customers on their way to DIGITAL EXCELLENCE. Our GAS-X software solution helps to transform business processes in accordance with the disciplines identified in the study. The focus of GAS X is on promoting the following three disciplines:
IT ARCHITECTURE TRANSFORMATION
Increased use of our web and service oriented system architecture including comprehensive, streamlined orchestration of internal and external services
CUSTOMER AND PARTNER ENGAGEMENT
- Creation of added value by using portal applications aimed at increasing efficiency and target-oriented relocation of processes to customers and partners
Use of state-of-the-art portal architecture for marketing, handling and billing processes
- Identification of further digital channels to create a network with customers and partners
PROCESS DIGITISATION AND AUTOMATION
Steady increase of degree of process automation by resolving barriers between backend systems and frontend processes (both in your company and your customers or market partners)
- Use of BPM technology for workflow automation
Ready to make the transformation into a digital-era company? Don't hesitate to get in touch!